Returns & Exchanges
At KP Active, we want you to be fully satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days.